Effective Date: December 1, 2025
Puckett Physical Therapy LLC (“Puckett Physical Therapy,” “we,” “our,” or “us”) operates the website located at https://puckettpt.com/ (the “Site”).
We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, communicate with us, or receive services from our clinic.
By accessing or using the Site, you agree to the terms of this Privacy Policy and the Terms & Conditions set forth below.
We may collect personal information that you voluntarily provide, including but not limited to:
Name
Email address
Phone number
Information submitted through website forms, appointment requests, intake paperwork, or inquiries
As a healthcare provider, Puckett Physical Therapy may collect health-related information necessary to provide physical therapy services. Protected health information is handled in accordance with applicable federal and state healthcare privacy laws, including HIPAA, as required.
We may automatically collect certain technical information when you visit the Site, such as:
IP address
Browser type and device information
Pages viewed and time spent on the Site
This information is used for website functionality, security, and performance improvement.
We may use collected information to:
Provide and coordinate physical therapy services
Schedule appointments and communicate regarding care
Respond to inquiries or requests
Operate and improve our website and internal systems
Comply with healthcare, legal, and regulatory obligations
If you provide your mobile phone number, you may receive text messages related to patient care coordination, appointment reminders, administrative communication, or billing-related notifications.
SMS consent is obtained through a website form checkbox and other documented consent methods where applicable. By opting in, you consent to receive text messages from Puckett Physical Therapy related to your care or administrative services.
You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP.
Message frequency may vary.
All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
We do not sell, rent, or trade your personal information.
We may share information only in the following limited circumstances:
Healthcare Operations: With providers or partners involved in your treatment or care coordination
Service Providers: With vendors who assist in operations such as scheduling, billing, IT support, or website hosting, under confidentiality obligations
Legal Requirements: When required to comply with applicable laws, regulations, or lawful requests
No mobile data is shared with third parties for marketing or promotional purposes.
Subject to applicable federal and Texas law, you may have the right to:
Request access to or correction of your personal information
Request deletion of personal information, subject to medical record retention requirements
Withdraw consent for communications where permitted
Requests may be submitted using the contact information below.
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
By accessing or using this Site, you agree to be bound by these Terms & Conditions. If you do not agree, you may not use the Site.
You agree not to:
Copy, modify, distribute, or reproduce Site content without permission
Use the Site for unlawful purposes
Attempt to interfere with Site security or functionality
Use the Site to develop or promote a competing service
All intellectual property notices must remain intact.
All content on the Site, including text, graphics, logos, and images, is the property of Puckett Physical Therapy LLC or its licensors and is protected by applicable intellectual property laws.
The Site may include links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies separately.
We reserve the right to suspend or terminate access to the Site at any time for violation of these Terms or for any lawful reason.
These Terms and this Privacy Policy are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in courts located within Texas.
We may update this Privacy Policy and Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Site constitutes acceptance of the changes.
Puckett Physical Therapy LLC
4000 Pond Hill Rd Ste 101
San Antonio, TX 78231
Phone: (210) 742-9423
Email: Tim@puckettpt.com
Website: https://puckettpt.com/
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