Skip to main content

Privacy Policy & Terms and Conditions

Puckett Sports Rehab LLC Effective Date: May 25, 2025


Privacy Policy

Introduction

Puckett Sports Rehab LLC ("Puckett Sports Rehab," "we," "our," or "us") operates the website located at https://puckettpt.com/ (the "Site").

We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, communicate with us, or receive services from our clinic.

By accessing or using the Site, you agree to the terms of this Privacy Policy and the Terms & Conditions set forth below.


Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Information submitted through website forms, appointment requests, intake paperwork, or inquiries

Health Information

As a healthcare provider, Puckett Sports Rehab may collect health-related information necessary to provide physical therapy and sports rehabilitation services. Protected health information is handled in accordance with applicable federal and state healthcare privacy laws, including HIPAA, as required.

Usage and Technical Information

We may automatically collect certain technical information when you visit the Site, such as:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on the Site

This information is used for website functionality, security, and performance improvement.


How We Use Your Information

We may use collected information to:

  • Provide and coordinate physical therapy and sports rehabilitation services
  • Schedule appointments and communicate regarding care
  • Respond to inquiries or requests
  • Operate and improve our website and internal systems
  • Comply with healthcare, legal, and regulatory obligations

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.

What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.
  • Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.

Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.

We do not use cookies to track your activity across third-party websites or serve targeted advertising.


Text Messaging & Mobile Data Compliance

SMS Program Description

Puckett Sports Rehab LLC operates an SMS program for care coordination purposes. Text messages sent through this program are limited to appointment reminders, administrative communications, and billing-related notifications. No marketing or promotional messages are sent through this program.

Opt-In

SMS consent is obtained through a website form checkbox. By opting in, you consent to receive text messages from Puckett Sports Rehab LLC related to your care or administrative services. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

Reply STOP to opt out. Reply HELP for help.

Message Frequency

Message frequency may vary.

Message and Data Rates

Message and data rates may apply. Contact your wireless carrier for details regarding your plan.

Carrier Disclaimer

Puckett Sports Rehab LLC is not responsible for any delays or failures in the delivery of text messages. Delivery is subject to effective transmission from your network operator. Mobile network operators are not liable for delayed or undelivered messages.

Age Restriction

Our SMS program is intended for individuals 18 years of age or older. By opting in, you confirm that you are at least 18 years old.

Links to Privacy Policy

For information on how we collect, use, and protect your personal information, please review our Privacy Policy at https://puckettpt.com/

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.


Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only in the following limited circumstances:

  • Healthcare Operations: With providers or partners involved in your treatment or care coordination
  • Service Providers: With vendors who assist in operations such as scheduling, billing, IT support, or website hosting, under confidentiality obligations
  • Legal Requirements: When required to comply with applicable laws, regulations, or lawful requests

No mobile information, including SMS opt-in data and consent, is shared with third parties for marketing or promotional purposes.


Your Rights

Subject to applicable federal and Texas law, you may have the right to:

  • Request access to or correction of your personal information
  • Request deletion of personal information, subject to medical record retention requirements
  • Withdraw consent for communications where permitted

Requests may be submitted using the contact information below.


Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.


Terms & Conditions of Use

Acceptance

By accessing or using this Site, you agree to be bound by these Terms & Conditions. If you do not agree, you may not use the Site.


Use Restrictions

You agree not to:

  • Copy, modify, distribute, or reproduce Site content without permission
  • Use the Site for unlawful purposes
  • Attempt to interfere with Site security or functionality
  • Use the Site to develop or promote a competing service

Intellectual Property

All content on the Site, including text, graphics, logos, and images, is the property of Puckett Sports Rehab LLC or its licensors and is protected by applicable intellectual property laws. All intellectual property notices must remain intact.


Third-Party Links

The Site may include links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies separately.


Termination

We reserve the right to suspend or terminate access to the Site at any time for violation of these Terms or for any lawful reason.


Governing Law

These Terms and this Privacy Policy are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in courts located within Texas.


Changes to Terms

We may update this Privacy Policy and Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Site constitutes acceptance of the changes.


Contact Information

Puckett Sports Rehab LLC 4000 Pond Hill Rd Ste 101 San Antonio, TX 78231

Phone: (210) 742-9423

Email: tim@puckettpt.com

Website: https://puckettpt.com/

Business Hours: Monday–Friday, 7:00 AM – 7:30 PM